Pitch Perfect Solutions, LLC and Boris Shvarts (Call Center Employees)

Brown, LLC has filed a lawsuit against Pitch Perfect Solutions, LLC and Boris Shvarts (“Defendants”) alleging wage and hour violations under the federal Fair Labor Standards Act (“FLSA”). Filing a lawsuit does not mean the Defendants have been found liable. These allegations remain unproven while the case proceeds through the legal system.

About the Defendants

The lawsuit alleges that Defendant Pitch Perfect Solutions, LLC operates a call center business that uses hourly-paid call center employees to perform customer outreach, sales-related communications, and related support work.

Claims in the Lawsuit

The lawsuit alleges that Defendants failed to pay Call Center Employees and other similarly situated employees overtime for hours worked over forty in a workweek because Defendants did not record and pay for all compensable work time and did not pay all overtime premium compensation.

It alleges that Call Center Employees performed customer outreach, sales-related communications, live call handling, coaching, training, administrative tasks, and related support work.

It further alleges that Call Center Employees regularly worked more than forty hours in a workweek, including pre-shift meetings, break-time work, post-shift work, and weekend work, without overtime premium pay.

The complaint also alleges that Defendants failed to calculate overtime premiums using the correct regular rate of pay because they did not include all non-discretionary incentive compensation, including commissions and bonuses, in the regular rate.

Workers Covered

Position(s): Hourly-paid, non-exempt call center employees employed by Defendants.

Locations Covered

Federal law claims: Call Center Employees employed by Defendants anywhere in the United States or any other place covered by the FLSA.

Time Period Covered

Federal law claims: March 4, 2023 to the present.

Former employees may still be eligible if they worked during this period.

For the federal law claims, workers can generally recover wages for two years before they join the lawsuit, or three years if the alleged violations are found to be willful. The complaint alleges willful FLSA violations.

Case Status

March 4, 2026: the lawsuit was filed in the United States District Court for the District of Delaware.

How to Participate

If you are interested in participating in the lawsuit, please complete the form below so that the wage and hour lawyers at Brown LLC can assess your eligibility.

Frequently Asked Questions

Will Brown, LLC Be My Attorneys?

Yes, if you sign a retainer agreement and, if applicable, a consent form. You owe no legal fees unless there is a recovery. If successful, attorneys’ fees are sought as allowed by law. The complaint seeks attorneys’ fees and costs under the FLSA.

Can the Defendants Retaliate Against Me for Joining?

No. Federal wage laws prohibit retaliation against workers who join a lawsuit or assert wage rights.

Do I Have to Be Currently Employed to Participate?

No. The complaint includes workers employed during the covered time period, and the proposed group includes those employed during that period through the date of final judgment.

What Types of Work Time Does the Lawsuit Focus On?

The complaint focuses on alleged unpaid overtime for Call Center Employees who worked more than forty hours in a workweek, as well as alleged unpaid pre-shift meetings, break-time work, post-shift work, weekend work, coaching, training, administrative tasks, and related support work.

How Long Will the Case Take?

Litigation timelines vary depending on court schedules, case complexity, and how the Defendants respond. Wage and hour cases can take years, though the timeline can differ based on motion practice, discovery, and settlement discussions.

Conclusion

If you have information related to the allegations described in the complaint or believe you may be affected, you can contact Brown LLC using the contact information below.

Contact: Brown, LLC – Wage and Hour Lawyers
Phone: (877) 561-0000
Email: flsagroup@jtblawgroup.com