FleetCor Technologies Operating Company, LLC (Call Center Agents) - Brown, LLC

FleetCor Technologies Operating Company, LLC (Call Center Agents)

Brown, LLC has an active lawsuit regarding alleged wage and hour violations at FleetCor Technologies Operating Company, LLC (“FleetCor”). An active lawsuit does not mean the Defendant has done anything wrong or should be presumed to have done anything wrong.

The wage and hour lawyers at Brown, LLC are looking to speak with anyone who has information regarding the following allegations.

The Defendant

Defendant FleetCor provides customer service outsourcing services to global clients in industries including travel and hospitality, financial services, and telecommunications.

The Employees

Position(s): call center agents (i.e., employees primarily responsible for handling inbound/outbound telephone calls from FleetCor’s clients and customers).

Location(s): anywhere in the United States

Time Period: September 2018 through the present

The Claims in the Lawsuit

The Complaint alleges FleetCor failed to pay call center agents for their time spent starting up their computers, logging into required systems and applications, and shutting down their computers. Additionally, the Complaint alleges FleetCor failed to incorporate non-base compensation (such as Incentive Bonuses) into an employee’s regular rate of pay, for purposes of calculating hourly overtime rates.

Frequently Asked Questions

Can Defendant Discipline or Fire Me If I Join the Case?

No! The Fair Labor Standards Act prohibits FleetCor from taking any adverse action against you for participating in this lawsuit. There is no indication as of this writing that FleetCor would take any retaliatory action against anyone for participation in this lawsuit. For further information, please consult the Department of Labor’s Fact Sheet.

Will I Have to Testify or Provide Documentary Proof?

Potentially, but not necessarily. Many employees obtain monetary recoveries in Fair Labor Standards Act cases without ever having to appear at court or for depositions.

At this point, you are not required to provide documentary proof of your unpaid wages. In most cases, the employer is required to provide the employee’s payroll records to the employee and his or her attorney. In fact, the Fair Labor Standards Act mandates that employers keep accurate time and payroll records. The employer cannot escape this duty by requiring you as the employee to provide proof.

However, you may be required to participate in discovery. As such, it is important that you preserve any physical or electronic evidence relating to the case that you currently possess.

Will Brown, LLC be my Attorneys?

Employees who sign Retainer Agreements and/or Consent to Join forms will be represented by Brown, LLC with respect to the lawsuit and claims described above.

You will not be required to pay any attorneys’ fees or court costs to the Plaintiff’s lawyers at this time and not pay any attorneys’ fees unless you prevail. Rather, in the event the Plaintiff prevails in the lawsuit, by either judgment or settlement, the Plaintiff’s attorneys will request that the Court order Defendant(s) to pay the Plaintiff’s lawyers their reasonable attorneys’ fees and reimburse them for any expenses.

How Long will the Case Take?

It is very difficult to predict exactly how long a case will take. It depends on a variety of factors including the number of parties and claims involved, the rules and pace of the court, the complexity of the proofs, and the manner in which the employer defends the case. wage-and-hour cases typically take 2-3 years, but this can be shorter or increase considerably.

Whether your eligible to participate in this matter or not, if you have questions regarding this page, or have information regarding these allegations please contact the wage and hour lawyers at Brown, LLC by calling  877-561-0000. If you’re potentially seeking representation the call is confidential. The lawyers at Brown, LLC can arrange to speak with you when it’s most convenient for you – including after-hours or on the weekend.


The United States is founded on the principle of innocent until proven guilty. This is a civil matter stemming from a civil lawsuit, and unless and until there is a verdict against FleetCor Technologies Operating Company, LLC, then everything contained in the allegations should just be considered allegations.